Order

Translation turnaround times

Last updated: May 2026

The three urgency levels

When placing your order, you choose a delivery timeframe. This choice affects the final price.

Standard

No surcharge

Recommended timeframe for most files. No price surcharge.

≤ 40 pages: 5 working days. Beyond that, +1 day per additional 8 pages (capped at 30 working days).

PagesWorking days
1–405
486
8010
12015
16020
20025

Express

2 working days · +25%

For files with a tight deadline. The translator commits to delivering within 2 working days.

Available for files of ≤ 16 pages only.

Urgent

1 working day · +50%

For absolute emergencies. Delivery within 1 working day. Availability depends on translators online.

Available for files of ≤ 8 pages only.

When does the countdown start?

The timeframe starts at payment confirmation. The countdown begins from that moment, regardless of when the document was uploaded.

Example: you pay on Friday at 6pm for a 7-page file on express (2 working days). The countdown starts from payment confirmation — delivery is expected by Tuesday.

Working days exclude Saturdays, Sundays and Belgian public holidays.

What happens if the deadline is missed?

If the translator does not deliver within the agreed timeframe, you can open a dispute from your client area. The Certus team will intervene to find a solution, and a refund may be issued if necessary.